- Role, responsibilities and career paths of a Business Analyst across IT services, product and consulting organisations
- Introduction to the IIBA® BABOK® Guide and its six knowledge areas
- Business Analysis Planning and Monitoring: approach selection, stakeholder engagement planning and governance
- Elicitation and Collaboration: preparing, conducting and confirming elicitation results
- Requirements Life Cycle Management: tracing, maintaining, prioritising and approving requirements
- Strategy Analysis: current state, future state, risk assessment and change strategy
- Requirements Analysis and Design Definition: specifying, modelling, verifying and validating requirements
- Solution Evaluation: measuring solution performance and recommending actions to increase business value
- Underlying competencies, business analysis techniques and perspectives (Agile, Business Intelligence, Information Technology, Business Architecture, Business Process Management)
- Difference between a Business Analyst, Product Owner, Product Manager, Data Analyst and Systems Analyst
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Business Analyst Course in Chennai
Business Analyst Course in Chennai: Master BABOK® Standards, SQL, Power BI & Agile Projects
Bridge the gap between business objectives and technology solutions. Acquire practical experience with industry-standard tools, master requirement engineering, and prepare for globally recognized IIBA® certifications through our mentor-led Business Analyst Course in Chennai.
- BABOK®
- SQL
- Power BI
- Agile
- JIRA
- 120+ Hours
- Placement Support
Live Dashboards
Placement Support
Career Outlook
Why Pursue a Business Analyst Career in Chennai
Chennai has evolved into one of India's most diversified technology destinations, combining global capability centres, engineering services, product companies and enterprise IT delivery hubs within a single ecosystem. This mix creates sustained demand for professionals who can translate business intent into clear, testable solution requirements.
Business analysts sit at the centre of this delivery model. They align stakeholders, define scope, model processes, validate data and safeguard business value from discovery through release. Because the role is domain-driven rather than programming-driven, it remains one of the most accessible high-growth career paths for graduates as well as professionals moving in from non-IT backgrounds.
The city's industry spread also means your experience compounds quickly. A business analyst in Chennai can move across banking platforms, manufacturing systems, enterprise products and healthcare technology without relocating, building the multi-domain profile that senior analysis and product roles demand.
Fintech & Banking
Chennai hosts large banking technology centres, payment platforms and insurance operations where business analysts define regulatory, onboarding, lending and reconciliation requirements.
Automotive & Manufacturing
As a major automotive and manufacturing hub, the city needs analysts who can map supply chain, production planning, dealer management and ERP-driven processes.
SaaS & Enterprise Product Management
A growing product and SaaS ecosystem creates demand for analysts who work alongside product owners on discovery, backlog refinement and feature analytics.
Healthcare IT
Hospital groups, diagnostics chains and health technology companies require analysts who understand clinical workflows, patient data privacy and interoperability.
Syllabus
Complete Business Analysis Course Curriculum
Six structured modules take you from business analysis foundations to tool-level execution, mapped to the IIBA® BABOK® Guide and reinforced with hands-on practice in every session.
- Requirement types: business, stakeholder, solution (functional and non-functional) and transition requirements
- Stakeholder identification, RACI matrix, stakeholder onion diagram and influence mapping
- Elicitation techniques: interviews, workshops, JAD sessions, questionnaires, document analysis, observation, prototyping and brainstorming
- Writing a Business Requirement Document (BRD) with scope, objectives, assumptions and constraints
- Preparing a Functional Requirement Specification (FRS) and Software Requirement Specification (SRS)
- Creating user stories with INVEST criteria and acceptance criteria in Given-When-Then format
- Use case specification, actors, pre-conditions, post-conditions, main flow and alternate flows
- Requirement Traceability Matrix (RTM) preparation and maintenance
- Requirement prioritisation using MoSCoW, Kano model, weighted scoring and value versus effort analysis
- Change request management, impact analysis, version control and requirement sign-off process
- Gap analysis, AS-IS versus TO-BE analysis, SWOT and root cause analysis (5 Whys, Fishbone diagram)
- Business process modelling fundamentals and BPMN 2.0 notation
- Creating process flowcharts, swimlane diagrams and cross-functional process maps
- UML modelling for business analysts: use case diagrams, activity diagrams, sequence diagrams and state machine diagrams
- Data modelling essentials: entity relationship diagrams, data dictionary and data flow diagrams
- Wireframing and low-fidelity to high-fidelity prototyping principles
- Hands-on with Figma for wireframes, user flows and clickable prototypes
- Hands-on with Draw.io and Lucidchart for process and system diagrams
- Documentation and collaboration using Confluence and Microsoft Office (Word, Excel, PowerPoint, Visio)
- Business rules catalogue, decision tables and decision modelling
- Presenting models and walkthroughs to business and technical stakeholders
- Relational database concepts, schemas, keys, normalisation and data integrity
- SQL fundamentals: SELECT, WHERE, ORDER BY, DISTINCT, LIMIT and operators
- Aggregate functions, GROUP BY, HAVING and analytical summarisation
- Joins in depth: INNER, LEFT, RIGHT, FULL OUTER, SELF and CROSS joins
- Subqueries, correlated subqueries, common table expressions (CTEs) and window functions
- Data manipulation using INSERT, UPDATE and DELETE with transaction control
- Views, stored procedures and functions from a business analyst's perspective
- Data profiling, data validation, data quality checks and reconciliation queries
- Writing queries for UAT verification, defect investigation and production support analysis
- Excel for analysis: advanced formulas, lookups, pivot tables, conditional formatting and what-if analysis
- Exporting, cleaning and preparing datasets for reporting tools
- Business intelligence concepts, reporting lifecycle and KPI definition
- Connecting Power BI to Excel, CSV and SQL Server data sources
- Data transformation with Power Query: shaping, merging, appending and cleansing data
- Data modelling in Power BI: relationships, star schema, cardinality and calculated columns
- DAX essentials: measures, calculated tables, time intelligence and filter context
- Building visuals: bar, line, combo, matrix, KPI cards, maps, funnel and waterfall charts
- Interactive report design: slicers, filters, drill-through, bookmarks and tooltips
- Designing executive dashboards with a clear visual hierarchy and storytelling flow
- Row-level security, workspace management, publishing and scheduled refresh
- Defining reporting requirements and dashboard specification documents as a business analyst
- Software development life cycle models: Waterfall, V-Model, Iterative, Spiral and Agile
- Agile Manifesto, principles and the Agile mindset for business analysis
- Scrum framework: roles, artefacts and ceremonies in practice
- Sprint planning, daily stand-ups, sprint review, sprint retrospective and backlog refinement
- Epics, features, user stories, spikes and story decomposition techniques
- Product backlog creation, grooming, story point estimation and planning poker
- Velocity, burndown charts, burnup charts, cumulative flow and sprint reporting
- Kanban, work-in-progress limits, lead time and cycle time
- Hands-on JIRA: projects, boards, workflows, issue types, custom fields, filters, JQL and dashboards
- Defect life cycle, severity versus priority and coordinating with QA teams
- User Acceptance Testing: test scenario preparation, UAT execution, sign-off and go-live readiness
- Stakeholder communication, status reporting, RAID logs and post-implementation review
Practical Experience
Hands-On Industry Projects
Every learner delivers three complete engagements with the same artefacts, reviews and sign-offs expected in a professional delivery team.
- 1 Discovery and stakeholder analysis
- 2 AS-IS journey mapping and data profiling
- 3 Requirement definition and backlog creation
- 4 Wireframes and solution walkthrough
- 5 Dashboard build and UAT support
Retail & E-Commerce
E-Commerce Conversion Optimization
Work as the business analyst for an online retail platform that is losing customers between product discovery and payment confirmation. You will analyse the existing checkout journey, elicit requirements from marketing, merchandising, payments and engineering stakeholders, quantify drop-off using SQL on transactional data, and define a prioritised backlog of improvements. The engagement covers AS-IS journey mapping, funnel analysis, hypothesis definition for A/B experiments, requirement documentation for a simplified checkout, and a Power BI dashboard that tracks conversion, average order value and cart abandonment after release.
Skills Used
- Stakeholder elicitation and workshop facilitation
- AS-IS and TO-BE journey mapping
- Funnel and drop-off analysis using SQL
- Requirement prioritisation with MoSCoW
- User story writing with acceptance criteria
- Dashboard and KPI definition
Deliverables
- Business Requirement Document for checkout optimisation
- AS-IS and TO-BE process flows with swimlanes
- Prioritised product backlog with epics and user stories
- Conversion funnel analysis with supporting SQL queries
- Wireframes for the revised checkout flow
- Power BI conversion performance dashboard
- UAT scenarios and sign-off checklist
Technologies
- 1 Regulatory and process discovery
- 2 Stakeholder workshops and requirement elicitation
- 3 Process modelling and business rule definition
- 4 Integration specification and traceability
- 5 UAT execution and post-release reporting
Banking & Fintech
Digital Banking KYC Onboarding
Take ownership of the requirements for a digital customer onboarding journey at a retail bank, where account opening is delayed by manual document verification and repeated compliance rework. You will map the regulatory KYC process end to end, capture requirements from compliance, risk, operations and technology stakeholders, model the verification workflow with BPMN, and specify integrations with identity verification and document management services. The engagement includes business rules for risk categorisation, non-functional requirements for security and auditability, and reporting requirements for onboarding turnaround time and rejection reasons.
Skills Used
- Regulatory and compliance requirement analysis
- BPMN process modelling and business rules definition
- Interface and integration requirement specification
- Non-functional requirements for security and audit
- Requirement traceability management
- Defect triage and UAT coordination
Deliverables
- Functional Requirement Specification for the onboarding journey
- BPMN 2.0 workflow for KYC verification and exception handling
- Business rules catalogue with decision tables for risk categorisation
- Requirement Traceability Matrix mapped to test cases
- Interface specification for identity and document verification services
- Onboarding turnaround and rejection analysis report
- UAT test scenarios and go-live readiness checklist
Technologies
- 1 Departmental discovery and current state study
- 2 Requirement documentation and data modelling
- 3 Wireframing and stakeholder validation
- 4 Reporting design and dashboard build
- 5 Phased rollout planning and UAT
Healthcare IT
Hospital Information Management System
Act as the business analyst for a multi-speciality hospital implementing an integrated information management system across outpatient registration, appointment scheduling, inpatient admission, pharmacy, diagnostics and billing. You will run discovery with clinicians, front-desk teams, pharmacists and finance users, document departmental workflows, define role-based access requirements, and specify data models for patient records. The engagement covers master data requirements, interoperability considerations for lab and radiology systems, privacy and consent requirements, and an operational dashboard covering occupancy, appointment adherence and revenue cycle metrics.
Skills Used
- Multi-department discovery and workflow documentation
- Use case and activity diagram modelling
- Data modelling with ER diagrams and data dictionary
- Role-based access and privacy requirement definition
- Master data and interoperability analysis
- Operational reporting and KPI design
Deliverables
- Software Requirement Specification for the hospital information system
- Department-wise process flows and use case specifications
- Entity relationship diagram and data dictionary for patient records
- Role and permission matrix with privacy requirements
- Wireframes for registration, scheduling and billing screens
- Operational Power BI dashboard for occupancy and revenue cycle
- Phased implementation and training plan
Technologies
Certification Roadmap
Global Business Analyst Certification Alignment
The programme content maps to the globally recognised business analysis credentials, so you can plan your certification path alongside your training.
-
Step 1
ECBA®
Entry Certificate in Business Analysis
- Eligibility
- Suitable for freshers, final-year students and professionals entering business analysis
- Experience
- No prior business analysis work experience required
- PD Hours
- 21 Professional Development hours in the last four years
- Issuer
- International Institute of Business Analysis (IIBA®)
-
Step 2
CCBA®
Certification of Capability in Business Analysis
- Eligibility
- Suitable for practising business analysts with a few years of hands-on delivery experience
- Experience
- 3,750 hours of business analysis work experience in the last seven years
- PD Hours
- 21 Professional Development hours in the last four years
- Issuer
- International Institute of Business Analysis (IIBA®)
-
Step 3
CBAP®
Certified Business Analysis Professional
- Eligibility
- Suitable for senior business analysts, lead analysts and business analysis practice leaders
- Experience
- 7,500 hours of business analysis work experience in the last ten years
- PD Hours
- 35 Professional Development hours in the last four years
- Issuer
- International Institute of Business Analysis (IIBA®)
-
Step 4
PMI-PBA®
Professional in Business Analysis
- Eligibility
- Suitable for business analysts working closely with project and programme delivery teams
- Experience
- Business analysis experience with project experience, as defined by the applicant's education level
- PD Hours
- 35 contact hours of business analysis education
- Issuer
- Project Management Institute (PMI®)
“Our course satisfies the required Professional Development (PD) hours needed to apply for IIBA certification exams.”
The Difference
Key Differentiators
A side-by-side view of conventional classroom training and our practical, delivery-led programme.
Traditional Learning
Our Practical Program
Curriculum Framework
Traditional Learning
Generic syllabus with theory-only coverage and no reference to a global standard
Our Practical Program
Curriculum mapped to the IIBA® BABOK® Guide knowledge areas, techniques and competencies
Tool Stack Mastery
Traditional Learning
Tool names mentioned in slides with limited or demo-only exposure
Our Practical Program
Hands-on practice with SQL, Excel, Power BI, JIRA, Confluence, Figma and BPMN modelling tools
Project Exposure
Traditional Learning
One sample case study completed as a classroom exercise
Our Practical Program
Three end-to-end industry projects across e-commerce, banking and healthcare with real deliverables
Mentorship Model
Traditional Learning
Large batches with recorded content and no individual review
Our Practical Program
Mentor-led sessions with document reviews, feedback on artefacts and one-to-one doubt clearing
Placement Assistance
Traditional Learning
Resume shared on a portal with no interview preparation
Our Practical Program
Portfolio building, resume and LinkedIn optimisation, mock interviews and direct hiring connections
Placement Track
Career Support & Placement Assistance
Structured, mentor-guided support that continues from your first project artefact until you accept an offer.
Step 1
Portfolio Development
Build a professional business analyst portfolio containing your BRD, FRS, SRS, process models, wireframes, requirement traceability matrix, backlog and Power BI dashboards from all three industry projects, packaged the way hiring managers expect to review it.
- Curated artefact set from e-commerce, banking and healthcare projects
- Documentation reviewed and refined with mentor feedback
- Case study narrative for each project you can walk an interviewer through
Step 2
Resume & LinkedIn Optimization
Reposition your profile for business analyst roles with keyword-aligned resume content, quantified project impact statements and a LinkedIn presence that reflects your tool stack and certification readiness.
- Role-specific resume structure aligned to job descriptions
- Applicant tracking system friendly formatting and keywords
- LinkedIn headline, summary, skills and project sections optimised
Step 3
Mock Interviews
Practise the full interview cycle with structured mock rounds covering business analysis fundamentals, BABOK® knowledge areas, SQL problem solving, Power BI scenarios, Agile situational questions and stakeholder handling.
- Technical rounds on SQL, reporting and requirement modelling
- Scenario and behavioural rounds with structured feedback
- Improvement plan after every round until you are interview ready
Step 4
Direct Hiring Connections
Get connected to hiring requirements through our recruiter and employer network, with profile referrals, interview scheduling support and guidance until you accept an offer.
- Profile shared against active business analyst openings
- Interview scheduling and follow-up coordination
- Offer discussion and role selection guidance
Compensation
Business Analyst Salary Scale
Indicative salary ranges as experience, domain depth and tool ownership increase across the business analysis career path.
Entry Level
₹4.5 LPA to ₹7.5 LPA
Junior Business Analyst, Business Analyst Trainee and Associate Analyst roles focused on documentation, data validation and reporting support.
Mid Level
₹8.5 LPA to ₹14.0 LPA
Business Analyst and Senior Business Analyst roles owning requirement lifecycle, stakeholder management and Agile delivery for a product or module.
Senior Level
₹15.0 LPA to ₹25.0+ LPA
Lead Business Analyst, Business Analysis Manager, Product Owner and Business Analysis Consultant roles driving strategy, governance and multi-team delivery.
Programme Information
Course Details
Training Modes
- Classroom training at our Chennai centre
- Live instructor-led online training
- Weekday and weekend batches
- Corporate and group training on request
- Recorded session access for revision
Duration
- 120+ hours of mentor-led training
- Structured across six core modules
- Three industry projects delivered during the programme
- Flexible pace options for working professionals
- Dedicated project and placement preparation phase
Prerequisites
- Any graduate degree in engineering, science, commerce, management or arts
- No programming background required
- Basic computer and Microsoft Excel familiarity
- Interest in business processes, data and problem solving
- Working professionals from non-IT domains are welcome
Become a Job-Ready Business Analyst with Industry-Focused Training
Learn the BABOK® framework, master SQL, Power BI, JIRA and process modelling, and build a portfolio of real industry projects with mentor-led guidance and dedicated placement support. Speak to our team to choose the batch and training mode that fits your schedule.
Requirement clarity, validated data and decision-ready dashboards — the analyst toolkit you will build in this programme.